VST Warranty Statement

The Contractor will provide a one (1) year warranty program on all software, including the resolution of any issues detected, and hardware components of the training system. This one (1) year warranty program starts upon on-site acceptance of the training system. The warranty consists of parts and labor for C2 Airfield Damage Repair Simulator system hardware and C2 Airfield Damage Repair Simulator system software support. In the unlikely event of a system error, the customer should contact Dynamic Software Solutions. Dynamic Software Solutions will respond within one business day with an online diagnosis and servicing of the system via a customer-supplied high speed Internet connection.  In the event the system error cannot be resolved via remote access, the computer and/or components will be shipped to Dynamic Software Solutions at customer’s expense.  Dynamic Software Solutions will ship a replacement or repaired C2 Airfield Damage Repair Simulator system computer or components to the customer at Dynamic Software Solution’s cost.